Privacy policy
This policy explains what information centrax collects, how it is used, and the choices available to customers and authorized users.
Last updated: May 31, 2026
We may collect account details, contact information, company information, branch location, vehicle identifiers, device identifiers, subscription details, support messages, login records, and technical information needed to operate and secure the platform.
centrax collects GPS position, speed, heading, timestamps, trips, stops, geofence events, alert history, and supported device state so customers can monitor their vehicles and review operational activity.
We use information to provide live tracking, alerts, playback, geofences, customer support, onboarding, billing, security monitoring, service improvement, troubleshooting, and communications related to the centrax service.
We share information only as needed to provide the service, work with infrastructure, map, communication, payment, support, or analytics providers, comply with legal obligations, protect rights and safety, or follow customer instructions.
We keep account, fleet, and location records for as long as needed to provide the service, meet legal or accounting obligations, resolve disputes, maintain security, and support reasonable customer operational history requirements.
We use administrative, technical, and organizational safeguards designed to protect data against unauthorized access, loss, misuse, or alteration. No system is perfectly secure, so customers should also protect credentials and user access.
Customers can request updates to account information, adjust authorized users, manage notification settings, request support, and ask about access, correction, export, or deletion options where available and legally permitted.
Service providers, infrastructure, or support operations may process information in countries different from where a customer or vehicle is located. We use operational safeguards intended to protect information during that handling.
centrax is a business fleet management service and is not directed to children. Customers should not create accounts for children or intentionally submit children's personal information to the platform.
We may update this policy as the platform, legal requirements, providers, or data practices change. The latest version will be posted on this page with the updated date.
Questions about privacy or data handling can be sent through the centrax contact page or raised with your centrax representative.
